At WiresDirect we aim to deliver your electrical cables and accessories quickly, safely, and reliably. Below you’ll find full details about our delivery options, timescales, and important information.
Delivery Areas
We currently deliver to:
- Mainland UK
- Scottish Highlands & Islands (additional charges may apply)
- Northern Ireland (delivery times may vary)
If you are unsure whether we deliver to your area, please contact us before placing an order.
Delivery Times
|
Delivery Type
|
Estimated Time
|
|
Standard Delivery |
2–5 working days |
|
Express Delivery |
1–2 working days |
|
Bulk / Drum Orders |
3–7 working days |
- Orders placed before 11am are usually dispatched the same working day.
- Orders placed on weekends or bank holidays are processed the next working day.
Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Delivery Charges
Delivery costs are calculated at checkout and depend on:
- Order weight and size
- Delivery location
- Chosen delivery service
Any additional charges (e.g. Highlands or oversized items) will be clearly displayed before payment.
Cut-to-Length & Bulk Cable Orders
- Cut-to-length cables are prepared to order.
- These items may have slightly longer dispatch times.
- Cut cables are non-returnable unless faulty.
Couriers
We use reputable UK couriers to ensure safe and reliable delivery.
Tracking details will be provided once your order has been dispatched.
Receiving Your Order
Please:
- Ensure someone is available to receive the delivery where required.
- Inspect goods upon arrival.
- Report any damage or missing items within 48 hours of delivery.
Failure to report issues within this timeframe may affect claims.
Failed Deliveries
If a delivery fails due to:
- Incorrect address details
- No one available to receive the parcel
- Refused delivery
Additional delivery charges may apply for re-delivery.
International Delivery
We do not currently offer international shipping.
If you require overseas delivery, please contact us to discuss potential options.
Delays & Force Majeure
We are not responsible for delivery delays caused by:
- Severe weather
- Courier disruptions
- Industrial action
- Events beyond our reasonable control